Terms of Service

1. Agreement to Terms

By accessing or using Compliance Reminder (“the Service”) operated by Compliance Reminder LLC(“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Compliance Reminder is a cloud-based platform that helps businesses and professionals track license renewals, permit expirations, contract deadlines, and other time-sensitive compliance obligations. The Service includes automated email reminders, document storage, and team collaboration features.

3. SMS Notifications

Users on Professional and Enterprise plans may opt in to receive SMS text message notifications. By enabling SMS in your profile settings, you consent to receive recurring automated text messages from Compliance Reminder LLC regarding your compliance deadlines.

• Message frequency depends on the number of reminders you configure.
• Message and data rates may apply.
• Reply STOP to any message to cancel. You will receive a confirmation and no further messages will be sent.
• Reply HELP for help, or contact us at support@compliance-reminder.com.
• Carriers are not liable for delayed or undelivered messages.

4. Accounts and Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

You agree to notify us immediately at legal@compliance-reminder.com of any unauthorized use of your account.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any regulations
• Attempt to gain unauthorized access to any part of the Service or its related systems
• Transmit any malicious code, viruses, or disruptive data
• Scrape, harvest, or systematically extract data from the Service without our written consent
• Impersonate any person or entity, or falsely represent your affiliation with any organization
• Interfere with or disrupt the integrity or performance of the Service

6. Subscription Plans and Billing

Compliance Reminder offers both free and paid subscription plans. Paid plans are billed on a monthly or annual basis as specified at the time of purchase.

All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change our pricing with 30 days' notice to existing subscribers.

Failure to pay fees may result in suspension or termination of your account and loss of access to the Service.

7. Cancellation and Data Deletion

You may cancel your subscription at any time from your account settings or by contacting us. Upon cancellation, your account will remain active until the end of the current billing period.

When an account is cancelled or permanently deleted, we will delete your organization's data (including reminders, documents, and team member information) within 30 days of the cancellation date. Some data may be retained in backups for up to 90 days before being permanently purged.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Compliance Reminder LLC and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of all data and content you upload to the Service. By uploading content, you grant us a limited license to store, process, and display that content solely for the purpose of providing the Service to you.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. Compliance Reminder is a reminder tool — it does not constitute legal, regulatory, or compliance advice. You are solely responsible for meeting your actual compliance obligations.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPLIANCE REMINDER LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless Compliance Reminder LLC and its officers, directors, employees, and agents from any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service or your violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our discretion, with or without notice. Upon termination, your right to use the Service immediately ceases.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Compliance Reminder LLC is incorporated, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction in that state.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes by email or by posting a notice in the Service. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, please contact us at legal@compliance-reminder.com or through our contact form.